Unacceptable Response on a LadyBug

I submitted a bug to Microsoft's ASP.NET team that objects added to the Component Surface (right-click and pick "View Component Designer") aren't visibile to controls thereby breaking 1.1 data binding.  Here's the response I got:  They closed it with:

Thank you for submitting this issue. At this stage in the Whidbey product cycle, we're taking very few changes into the product. We have evaluated this issue and will not be able to investigate it before release but we’ll reconsider it for the next version of the product at a future date. To help us better evaluate this issue, we would appreciate if you would send email to webntppb@microsoft.com with the FDBK ID of this issue in the subject line so we can contact you later, if necessary. For more information, please refer to the announcement on the MSDN Product Feedback center at http://lab.msdn.com/productfeedback.

Rich Ersek
The Web Platform & Tools Team

I resorted 1.x Binding because the DataSource data binding does not work much with legacy controls, so this just breaks 1.1 sites.  That is just unacceptable.  It is unaccepable to not even try to reproduce the problem, especially since it is a real problem for people migrating 1.x projects. 

I would guess that means they want us to just stop putting in bug reports.  I am disappointed...

Comments:

I can totally understand your being pissed off, but dude we're like 1 week away from RTM. It's software, there will always be bugs :).

What I do want to see however is all unaddressed issues should be put in a common KB with workarounds published.

Sahil Malik (Posted Friday, October 07, 2005 )

Just because they put a release date in stone doesn't mean they should stop fixing bugs. On my software projects, we ship when the bugs are gone - *NOT* when the release date magically appears. They've been marking "Wont Fix" on bugs for three months. Bugs are meant to be fixed. THis isn't a feature request...its a bug like many others I've seen in the last three months as "won't fix".

Shawn Wildermuth (Posted Friday, October 07, 2005 )

Also, the idea that they won't even investigate it really irks me.

Shawn Wildermuth (Posted Friday, October 07, 2005 )

Hopefully this is just an autogenerated email and they will try to look at it. They can definitely fix stuff quickly - even in the < 7 day time frame - of course, what it is TOTALLY determines it. IMHO, the correct email response would have read :

"Shawn" (yes, they should use first names since they have them ;-) )
Thanks for submitting the bug. We won't be able to get it fixed in time for the release, but we were able to replicate it and we've added it to the hopper. BTW, we noticed you live in Georgia, do you ever hang out with Bill Ryan? You must be the SOB that took his license plate idea ;-)

Bill (Posted Saturday, October 08, 2005 )

I wouldn't hang out with Bill, he is an SOB...but I did like stealing his license plate idea (and I actually have that license plate).

Shawn Wildermuth (Posted Saturday, October 08, 2005 )


 



 
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